Modern Networks, SD-WAN and Unified Communications as a Service
Service Description
Metmox-managed network services empower your in-house teams to deliver digital transformation. Services are designed to deliver high-quality customer experiences with best practice monitoring for increased health, availability, and performance across cloud, software defined and legacy technology infrastructuresÂ
Metmox provides network-centric solutions protecting your network operations from endless breaches. Our specialists ensure performance management by constantly measuring what is achieved or delivered by a system, person, team, practice, or service. Powered by industry acclaimed processes and technology platforms, Metmox provides a comprehensive solution for monitoring, managing, and optimizing your on-premise and public cloud Networks/Applications/SD-WAN/Unified Communications/Infra.
Benefits
- Automation: We can help you automate the work of Level 1, Level 2 and Level 3
Alert Management: We can manage your infrastructure and eliminate alert noise
Root-cause Analysis: Our services can help you determine the root cause of all outages
Hybrid cloud management: We can help you manage your cloud infrastructure by using cutting-edge tools & best practices.
Visibility: By offering a single view of your entire IT infrastructure, we help you control, automate, manage, and optimize availability, performance, and capacity
Tool Agnostic Integrations approach -ITSM, Monitoring tool, Templates for SD-WAN Fabric, Rest API integrations
Outcomes
- Service Management
- Modern Network/Application/SD-WAN/Unified Communications/Infra Configuration Management
- Network/Application/SD-WAN/UC/Infra Architecture Guidance
- Unified Communications and Voice-over-IP (VoIP) Management
- Disciplined, comprehensive and systematic approach
- Proactive Tool/Technology Agnostic approach that is designed to enable our services team to proactively predict, analyze and prevent availability, health and performance problems
- Incident root-cause analysis (RCA) by SMEs
- Architecture review meetings with the certified Metmox Architects
Industry specific use cases
- Retail – securing applications, data, and infrastructure in the cloud
- Healthcare – System interoperability, security, and connectivity
- E-commerce – Secure connection of payment options, Application availability
- Manufacturing – Automation, Data mix-ups due to AI implementation
- Technology – Remote Internet Speed and Connections
- Finance – Staying regulatory compliant, data breaches, and multi-cloud adaption
Case Study
Metmox helped us with our transformation integrated NOC to increase our client satisfaction. The solution was built for scale and quality, which helped us increase our revenue from current clients with the highest and the best use of current network/infra resources
~ Director, Network Services Provider
Supported Technologies
FAQ
UCaaS is similar to SaaS in terms of software licensing and delivering.
VoIP is just a voice service provider, handling inbound and outbound voice calls, UCaaS takes business communications and routes them over internet protocol
Voice/VoIP, audio and video conferencing, instant messaging/chat, and collaboration features like screen sharing and real-time document editing
Zoom, Teams, Google-meet and Ringcentral
For improved productivity and efficiency at Scale with a lot of optimizations
Software-defined wide area network (SD-WAN) is a virtualized service that connects and extends enterprise networks over large geographical distances. SD-Wan is primarily needed to handle internet outages
- Simplified management
- Performance improvements
- Better security
- Leverages Cloud
- Cost reduction